It's 2:15am. A plant's main press just blew a hose. Your line answers on the second ring.
An AI employee — built by us, already running at an independently owned Pirtek center — answers every after-hours call, takes the details a dispatcher would, quotes your rates, and wakes your on-call tech only when the job is worth rolling a truck for. Everything else waits politely for morning.
20 minutes with the builders · See the live deployment · No obligation
Don't take our word for it — call the AI right now
+1 (737) 299-3485Call it now. Ask about a burst hose on a skid steer at 2am — hear exactly what your customers would hear.
It's the same system that answers a real hydraulic-repair line every night. No signup, no sales pitch — just call it.
What's answering a Pirtek line every night, right now
This isn't a pitch deck. Every “Running today” item below has been live on a real center's after-hours line — taking real breakdown calls, dispatching real technicians.
After-hours receptionist
Answers every call on the second ring, all night, every night. Takes the details a dispatcher would: who, where, what broke, how urgent.
Profitability-gated wake-ups
Triages every job before waking anyone. A plant-down emergency gets your on-call tech's phone buzzing; a garden-tractor hose at 3am gets a courteous morning callback instead.
Technician SMS dispatch
When a job clears the bar, the on-call tech gets a text with the caller, location, equipment, and callback number — while the caller is still on the line.
Morning report to management
Every morning, a summary of every overnight call: who called, what they needed, what was dispatched, what's waiting for a callback.
Call recording & searchable transcripts
Every after-hours conversation on the record — disputes, coaching, and “what exactly did they say?” solved.
CRM sync
Jobs, contacts, and call outcomes pushed into your CRM automatically. The night line writes its own tickets.
Customer follow-up automations
Quote chasing, job-status texts, review requests, and scheduled maintenance reminders — follow-up that never falls through the cracks.
Daytime overflow answering
The same AI employee picks up when the counter is slammed and every human is on another call.
The judgment call is the product
Any answering service can pick up the phone. The hard part is what happens next: does this call justify waking a technician who has to be sharp at 7am? Our AI makes that call the way you would — because we built the triage around your rates, your radius, and your definition of a job worth taking.
The call: Plant maintenance lead. Main press down, production stopped, needs someone on site tonight.
Wake the tech
On-call gets an SMS with caller, site, equipment, and callback number while the caller is still on the line.
The call: Homeowner. Hose on a garden tractor let go. No rush, just wants it fixed sometime.
Let the tech sleep
Details captured, courteous promise of a morning callback, and it's first on the morning report.
The call: Fleet operator two towns over. Skid steer down at a quarry, asks about rates and response time.
Quote, qualify, then wake
The AI quotes your standard after-hours rates, confirms the job clears the bar, then dispatches.
Every decision — wake or wait — lands on the morning report your management team reads with their first coffee: every caller, every job, every dispatch, every callback owed. Read the full story in the case study.
Built for how a franchise territory actually works
- ✓
Territory-aware. The AI checks whether a caller is inside your service territory before dispatching — out-of-area calls are captured and routed, not silently taken.
- ✓
Setup measured in days, not months. We configure it around your rates, hours, on-call rotation, and territory. Your number doesn't change; after-hours calls simply start getting answered.
- ✓
A record of everything. Call logs and morning reports today; recordings and searchable transcripts rolling out now. When a customer disputes what was said at 3am, you can read it.
- ✓
Your techs will thank you. The profitability gate exists so on-call stops meaning “woken up for nothing.” Better nights for techs, better mornings for everyone.
Talk to the people who built it
20 minutes with the team running this at a live Pirtek center. We'll show you the morning report, walk through the triage, and tell you plainly whether it fits your territory.
Yes — our AI co-founder, Hugh, answers.