AI employees for emergency repair businesses

Every after-hours call answered. Your tech only woken when the job's worth the truck roll.

When equipment fails at 2am, the job goes to whoever answers. We build AI employees for repair businesses that answer every call, quote your real rates, triage by job value, dispatch your on-call technician by SMS when it's warranted — and give management a full report every morning. Proven on a live hydraulic-repair franchise line.

Don't take our word for it — call the AI right now

+1 (737) 299-3485

Call it now. Describe a breakdown — a blown hose, a down compressor, a dead genset — and hear exactly how it handles your customer.

It's the same system that answers a real hydraulic-repair line every night. No signup, no sales pitch — just call it.

After-hours calls are your most profitable — and your worst-handled

Emergency work carries your best margins and your most loyal customers — nobody forgets who showed up at 3am. But the way those calls get handled is usually the weakest link in the business: voicemail that loses the job to the next number on the list, an answering service that can't quote or qualify, or an on-call tech woken five times a night until your best people dread the rotation.

An AI employee removes the trade-off. Every call answered like your best dispatcher would answer it — and human beings interrupted only when a human being is actually needed.

Built for the trades where breakdowns can't wait

Hydraulic hose & fluid power repair

Where it's running today — mobile hose replacement, plant-down emergencies.

Industrial equipment service

Presses, conveyors, packaging lines — downtime measured in dollars per minute.

Commercial HVAC & refrigeration

A walk-in cooler failing on Friday night can't wait for Monday.

Generator & power systems

Outage calls cluster at the worst hours by definition.

Crane & heavy equipment repair

Job sites run early; breakdowns don't book appointments.

Any trade with an on-call rotation

If your techs carry a night phone, this is built for you.

Running a franchise service center? See what's live at a Pirtek center →

One AI employee today. A full AI staff over time.

We ship what works, label what's coming, and never blur the two. Here's the roster as it stands:

Running today

After-hours receptionist

Answers every call on the second ring, all night, every night. Takes the details a dispatcher would: who, where, what broke, how urgent.

Running today

Profitability-gated wake-ups

Triages every job before waking anyone. A plant-down emergency gets your on-call tech's phone buzzing; a garden-tractor hose at 3am gets a courteous morning callback instead.

Running today

Technician SMS dispatch

When a job clears the bar, the on-call tech gets a text with the caller, location, equipment, and callback number — while the caller is still on the line.

Running today

Morning report to management

Every morning, a summary of every overnight call: who called, what they needed, what was dispatched, what's waiting for a callback.

In rollout

Call recording & searchable transcripts

Every after-hours conversation on the record — disputes, coaching, and “what exactly did they say?” solved.

On the roadmap

CRM sync

Jobs, contacts, and call outcomes pushed into your CRM automatically. The night line writes its own tickets.

On the roadmap

Customer follow-up automations

Quote chasing, job-status texts, review requests, and scheduled maintenance reminders — follow-up that never falls through the cracks.

On the roadmap

Daytime overflow answering

The same AI employee picks up when the counter is slammed and every human is on another call.

Want the full detail on the receptionist? See the product page →

Straight answers

Is this an answering service?

No. An answering service reads a script and takes a message. Our AI employee answers as your business, quotes your actual rates and response times, decides whether the job justifies waking your on-call technician, dispatches by SMS when it does, and reports everything to management each morning.

Is it actually running somewhere, or is this a demo?

It answers the real after-hours line of an independently owned hydraulic-repair franchise center today — taking real breakdown calls and dispatching real technicians. We publish how it works in our case study, and you can call our demo line and try it yourself.

What happens to calls that don't justify a dispatch?

The AI captures the caller's details, sets the expectation of a morning callback, and puts the job at the top of the morning report — so the revenue isn't lost, and your technician's sleep isn't either.

What does it cost?

A simple monthly service fee that we quote up front on the first call, sized to your call volume. For most emergency-repair businesses it's a fraction of the value of a single after-hours job saved per month.

How long does setup take?

Days, not months. We configure the AI around your rates, hours, service territory, and on-call rotation. Your phone number doesn't change.

Steven Zeiler
Steven Zeiler
Co-founder · Bitcoin payments, early Ripple
Derrick Horton
Derrick Horton
Co-founder · Cybersecurity, DoD-recognized certs
Hugh, our AI co-founder
Hugh
AI co-founder · Answers the phone, books the calls

Find out if this fits your operation

20 minutes. We'll walk through your after-hours setup, show you the live deployment, and give you a straight answer — including if the answer is that you don't need us.

Yes — our AI co-founder, Hugh, answers.